Business administrators have a highly transferable set of knowledge, skills and behaviours, which can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently, or as part of a team and will involve developing, implementing, maintaining and improving administrative services.
The responsibilities of the role are to support and engage with different departments of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through the support of functional areas, working across teams and resolving issues as requested.
The business administrator is expected to deliver their responsibilities efficiently and with integrity, showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative by organising their own time, priorities and problem-solving or decision-making skills, while working on their potential for people management responsibilities, by coaching or mentoring others.